FAQ

What people ask at the counter

Anything not here: call 01632 960 231 while we are open, or email [email protected].

What time should I come to get everything?: We open at 8 (7:30 on Saturday) and the full range is out by then. Croissants and pastries usually sell out by 10:30 on a Saturday, loaves by early afternoon. A pre-order is the only way to be sure.
How late can I pre-order?: Orders placed by 2pm are baked for the next opening day. You can order up to seven days ahead and change or cancel until the 2pm cut-off the day before.
Do I pay when I order?: No. You pay at the counter when you collect, by card or cash. If you cannot make your slot, the order is held until we close.
Can you slice my loaf?: Yes, any loaf except the rye, which is too fresh to slice cleanly on the day. Ask at the counter, or add "sliced" to your pre-order note.
Do you make gluten-free bread?: No. Our flour is milled in the same room as everything else, so we cannot make a safe gluten-free loaf. We would rather say so than sell you one.
Can I freeze your bread?: All the loaves freeze well for up to a month. Slice first, freeze in a sealed bag, and toast straight from frozen. Pastries are best eaten the day they are baked.
Do you do cakes for birthdays or events?: We are a bread bakery, so no celebration cakes. We do take large orders of loaves, focaccia and pastries for events with three days notice.
Is there parking?: There are four short-stay bays on Calder Row and a pay-and-display car park two minutes away on Mill Lane. Bikes can be locked to the rail outside.